Situational approach to conflict analysis and resolution

Authors

  • Наталия Владимировна Гришина Saint Petersburg State University, 7–9, Universitetskaya nab., St. Petersburg, 199034, Russian Federation

Abstract

The article explains an approach to understanding and dealing with conflicts on the basis of the situational approach. In accordance with the situational approach, confl icts are regarded as a social situation with all its characteristics and peculiarities of its origin and development. Efforts to resolve a conflict is described as a process of interaction between parties shifting from confrontational model to a model of cooperation.

Keywords:

situational approach, social situation, characteristics of the social situation, type of interaction, model of confrontation, cooperation model

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References

Литература

Argyle M. The Experimental Study of the Basic Features of Situations // Towards a Psychology of Situations: An Interactional Perspective. Hillsdate, 1981. P. 63–83.

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Argyle M., Furnham A., Graham J. Social Situations. Cambridge, 1981.

Гришина Н. В. Психология конфликта. 2-е изд. СПб.: Питер, 2008. 544 с.

Sillars A., Weisberg J. Conflict as a Social Skill // Interpersonal Process: New Directions in Communication Research / eds M. Roloff , G. Miller. Newbury Park, CA: Sage Publications, 1987. P. 140–171.

Бекк-Виклунд М. Феноменология: мир жизни и обыденного знания // Монсон П. Современная западная социология: теории, традиции, перспективы. СПб., 1992. С. 71–106.

Published

2019-08-16

How to Cite

Гришина, Н. В. (2019). Situational approach to conflict analysis and resolution. Vestnik of Saint Petersburg University. Psychology, (3), 15–21. Retrieved from https://psyjournal.spbu.ru/article/view/5610

Issue

No. 3 (2012): Vestnik of Saint Petersburg University. Series 16. Psychology. Pedagogy

Section

Basic direction of modern psychology

License

Articles of "Vestnik of Saint Petersburg University. Psychology" are open access distributed under the terms of the License Agreement with Saint Petersburg State University, which permits to the authors unrestricted distribution and self-archiving free of charge.

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